F.A.Q.

A. METHODS OF PLACING AN ORDER

  1. What are the available methods to place an order? 
  1. How can I search for a product? 

Β. OPTIONS & COST FOR DELIVERY OR COLLECTION OF AN ORDER

  1. What are the options for delivery or collection of an order?
  1. How much does delivery at a defined address cost or collection from a selected point? 
  1. From where may I collect my orders? 
  1. How and when will my order be delivered at the defined address? 
  1. How and when can I collect my order from the Courier Customer Service Points? 
  1. How and when can I collect my order from a Pharmacy that associates with EvZeen.com? 
  1. What are the Working Days & Hours for delivery & collection of orders? 
  1. How can I track my order? 
  1. Who will deliver my order?
  1. How long will the delivery procedure take? 
  1. Why haven’t I received my entire order?

C. ORDER PAYMENTS

  1. How can I pay for my Order? 
  1. What are the online payment methods available?

D. RETURNS AND CANCELLATIONS

  1. How can I return a product I have bought from EvZeen.com and how can I cancel an order? 
  1. Why has my order been cancelled?

E. SPECIAL OFFERS AND MARKETING PROMOTIONS

  1. How will I be informed of any Special Offers or Marketing Promotions?    
  1. The product I bought was on offer but I didn't get the benefit of the offer, what can I do? 
  1. How do I know when an item is out of stock and when it is back in stock? 
  1. How can I find out more about a specific product that is offered on EvZeen.com? 

F. REGISTERING TO EvZeen.com

All information for Registering to Evzeen.com